Thank you for shopping with Parul and Ashie. Each piece is crafted with care, and we aim to deliver it with just as much attention.

1. Order Processing
   Once your order is confirmed, please allow 5-7 business days for processing.
   You’ll receive an email notification with dispatch details and tracking information as soon as your order is on its way.

2. Shipping Charges & Timelines
   Shipping charges are calculated based on your delivery location and order size, and will be displayed at checkout. You can also refer to our shipping policy in the bottom of this page.

3. Estimated Delivery Timelines:

All orders take approximately 7 business days for production.
Dispatch time after production is as below,
Domestic shipping (within India): 7–10 business days
International shipping: 10–15 business days

Please note: Delivery timelines may vary due to external factors such as customs clearance or courier delays. For more details, kindly refer to our Shipping Policy.

4. Track Your Order
   A tracking link will be shared with you via email after dispatch. You can follow your order’s journey through our logistics partner’s website or reach out to us on the contact details shared in our contact us page.

5. Delays & Exceptions
   While we strive for timely delivery, certain delays may occur due to customs, weather conditions, or unforeseen circumstances.
   If you face any issues, please feel free to reach us at * Email, whatsapp *

6. International Duties & Taxes
   International shipments may be subject to customs duties and local taxes, payable by the customer as per your country’s regulations.

7. Undelivered Orders
   In case a package is returned due to incorrect shipping information or unavailability, reshipping will incur at additional charges.

8. Contact Us
   Have questions about your order or delivery? We're here to help.
   Email or call us at  support@gmail.com
   Add mobile no.  9250188737